Terms & Conditions

Customer Satisfaction
At Larney, customer satisfaction is our top priority goal. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a great & positive experience. Our shipments are carefully inspected before leaving our warehouse. But in the event you received faulty item, simply follow the instructions below.

Returns & Exchanges

  • Returns are accepted online and in-store
  • We accept exchanges within 7 working days for all orders subject to following terms and conditions:
    • All items must be returned in its original packaging, unworn, and unaltered. Items purchased as part of a set or a multi-item pack, must be returned as a whole set
    • Size exchange is subject to availability of the product at that point in time. Please email us first at order@larney.com.my for the enquire
  • Returns & exchange  are strictly not allowed in below circumstances:
    • SALES or  CLEARANCE or marked as “NON EXCHANGABLE” items
    • Items returned are NOT IN ORIGINAL CONDITION i.e. worn, washed and altered in any way
    • Face masks / Filter for mask
    • Custom made / personalised items 
    • No proof of purchase
    • The management of Larney reserves the rights to reject any damaged or used items based on our discretion
  • Postage charges: to be borne by the customer in the event of an exchange.
  • You may follow easy return steps below
  • Returns should be sent to the following address along with proof of purchase. Returns without proof of purchase will not be entertained.

Larney Sdn Bhd,

C10-G, Block C,

Jalan Selaman 1, 

Dataran Palma,

68000 Ampang,

Selangor, 

Malaysia

+603-23000350 / 011-23794505

 

Upon returning your item to us, please email contact@larney.com.my with the following information:- 


1.Your Name ( As per invoice )
2) Invoice Number / Order ID
3) Reason for return
4) Tracking number


We will not entertain the request if information provided is not complete or invalid. 

  • Refunds are allowed within 7 days of purchase
  • Refunds are only valid due to faulty items (proof provided)
  • Refunds are subject to below terms and conditions:
    • Original Price tag is attached
    • Items are in original packaging, unworn and unaltered
  • Refund methods
    • Gift Card 
    • Cash (within 14 days) - Please write the details of bank account number to contact@larney.com.my 
  • The management of Larney reserves the rights to reject any damaged or used items based on our discretion

    Security
    At Larney.com.my, protecting your personal information is a priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only Larney.com.my is able to decode your information. Once you are in the checkout area, to be sure your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information is safe.

     

    Your Privacy
    At www.larney.com.my, your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order.

     

    Contact Us
    If your question or comment is relative to your Larney.com.my order, email us at order@larney.com.my

     

    How to Order
    Ordering online from the www.larney.com.my is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you’ll be able to view the entire contents of your cart with a total amount purchased so far. You will also be able to see which items are in stock and which items are sold out. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.

     

    International Orders
    We are currently delivering orders internationally, please check our Delivery Information page for more information

     

    Pricing and Payment
    All prices are in Ringgit Malaysia (MYR) and are subject to change without notice. We currently accept payment from Online Banking, Credit Card & Debit card using Online Payment Gateway (SenangPay). You will be redirected to your preferred payment channel when you proceed to check out.

     

    Color
    We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate. At some products, the colours may vary from the actual due to studio lighting  during the photoshoot and editing process

     

    Terms Of Use
    This Web site is operated by www.larney.com.my All inquiries may be directed to:
    Tel – +6011-23794505 / 03 -23000350
    Email: contact@larney.com.my

    Your use of this Web site is governed by these Terms of Use and  Purchasing Terms. Please take a few minutes to review these terms and conditions. Your use of the Larney.com.my Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the Larney.com.my Web site.

     

    These Terms and Conditions May Change
    Larney.com.my reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the Larney.com.my Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.

     

    Use of Web Site
    The Larney.com.my Web site is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving Larney.com.my’s goods and services and/or to otherwise transact business with or contact Larney.com.my on their own behalf. No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer

    Copyright Notice
    All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the “Content”) is the exclusive property of Larney and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Larney by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to Larney. The entire Content of the Larney Web site is copyrighted as a collective work under Malaysia and other applicable copyright laws, and Larney owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the Larney Web site, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you cannot download, print and store selected portions of the Content. You also cannot copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format.

     

    Submissions
    We welcome your comments regarding the Larney.com.my Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to Larney.com.my shall be and remain the exclusive property of Larney.  Your submission of any such Comments shall constitute an assignment to Larney of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Larney will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

     

    Disclaimer
    This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Larney.com.my shall not be liable for any damages of any kind related to your use of this site.

     

    Indemnification
    You agree to defend, indemnify and hold Larney harmless from and against any and all claims, damages, costs and expenses, including attorneys’; fees, arising from or related to your use of the site, including, without limitation, your use of this Larney.com.my Web site in violation of these Terms of Use.